Veterans Affairs Secretary David Shulkin reached out to state and local leaders Wednesday in a conference that follows President Donald Trump’s proclamation to make November “National Veterans and Military Families Month.”

Shulkin made it clear that he is not afraid to talk about the VA’s failures in a bid to make the agency work better. He recalled how early on in his tenure, he pushed then White House Press Secretary Sean Spicer to allow him to address reporters and invite a press corps grilling.

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